Delivery & Returns Policy
Shipping Information
UK Delivery Options
- Standard Delivery: £3.99 (2-3 working days)
- Express Delivery: £6.99 (1-2 working days)
- Free Delivery on orders over £50
International Shipping
- Europe: £9.99 (5-7 working days)
- Worldwide: from £12.99 (7-14 working days)
- Customs charges may apply outside UK
Order Processing
- Dispatched within 1-2 working days
- No dispatch on weekends/bank holidays
- Tracking provided for all orders
Returns Policy
How to Return
- Log in to Your Account
- Select order for return
- Print prepaid label (UK only)
- Post within 14 days
Return Conditions
✓ Unworn with original tags
✓ In original packaging
✓ With proof of purchase
✖ No returns on swimwear/underwear
Refund Timeline
- Processed within 5 working days
- To original payment method
- Excludes original shipping costs
Exchange Service
Available for:
- Faulty items (report within 48hrs)
- Wrong items received
Start at our Returns Portal
For full details visit our Help Centre
Last updated: [Month/Year]